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Overview

Ensure your success with Segue's Customer Services & Technical Support

At Segue, our commitment to customer success extends far beyond the implementation of our products. We go the full distance to continually maximize the success of our customers and the reliability of their enterprise applications - day in and day out - by providing world-class customer service and technical support.

Segue Customer Services are dedicated to addressing customers' non-technical questions and requests. Looking for the latest product information? Want to register for a training class? Have a question about your maintenance contract? Our professional Customer Service staff delivers the information you need - with the responsiveness you deserve.

Segue Technical Support is staffed with highly trained technical support engineers with the in-depth product knowledge and experience to address customers' technical questions and issues. Need practical "how to" tips on using our automated testing products? Faced with a challenging testing situation? Our technical support engineers are here to help you.

Segue's support answer questions such as:

  • What are the newest features and enhancements in a Segue product?
  • What is the status of your maintenance contract? Is it time to renew?
  • How can you resolve technical issues quickly?
  • How can you discuss testing issues and share insights with other users?
  • How can you download the latest version of your product?